Effective Date: [2020.3.20]

We ([LUMO SPORT]) value and respect your privacy. In accordance with applicable privacy laws and regulations (such as the California Consumer Privacy Act (CCPA) and others), we make the following commitment: We do not sell your personal information. Below is a detailed explanation of how we use and protect your personal information:

1. What Personal Information Do We Collect?

To provide you with a better shopping experience and services, we may collect the following types of personal information:

• Name, address, email, phone number

• Payment information (e.g., credit card number, billing address)

• Transaction history and shopping preferences

• IP address, device information, browsing history, etc.

2. How Do We Use Your Personal Information?

We collect your personal information for the following purposes:

• To process orders, payments, and deliveries

• To provide customer support

• To improve our products and services

• To send you order-related notifications or promotional messages (you can opt-out of these messages)

3. We Will Not Contact You Directly

• Phone Number: When you place an order, we may ask for your phone number, but we will not call you directly. The phone number you provide will only be used to send you notifications related to your order, such as logistics updates and delivery information.

• Email: We will not send promotional emails to customers who have not subscribed to our store. We will only send emails related to your orders or logistics updates. If you would like to receive more product updates, promotional offers, and store notifications, you can choose to subscribe to our newsletter.

4. We Do Not Sell Your Personal Information

We are committed to never selling your personal information to third parties. We will only share your information in the following cases:

• Service Providers: We may share your information with partners or service providers to assist with processing orders, payments, deliveries, and other business operations.

• Legal Requirements: We may disclose your information when required by law or legal process.

5. Your Rights

Under applicable privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Delete: Request the deletion of the personal information we hold about you, unless we have a legitimate reason to retain it.

• Do Not Sell: Request that we do not sell your personal information.

6. How to Exercise Your Rights

If you would like to exercise any of the above rights or have any questions regarding your personal information, please contact our customer service team:

• Email Address: lumo.shop@outlook.com

• Phone Number: +1 323 834 5660

7. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Please review this policy regularly to stay informed about our latest privacy practices.